Questions to Ask a Roofer Before Hiring (And Why They Matter)
Choosing the right roofing contractor is one of the most important decisions you’ll make as a homeowner. Your roof protects everything underneath it—your family, your belongings, and your investment. Asking the right questions before hiring a roofer ensures you get quality workmanship, reliable service, and long-term peace of mind.
At Scottsdale Roofing and Gutters, we believe an informed customer is a confident customer. Here are the essential questions you should ask any roofing company before signing a contract—and what the right answers should sound like.
1. Does Your Crew Work Full-Time or Are They Subcontractors?
This is one of the most overlooked—but critical—questions.
Some roofing companies rely heavily on part-time or subcontracted labor, which can lead to inconsistent workmanship and accountability issues.
What to look for:
- A dedicated, full-time crew
- Proper training and supervision
- Consistency in quality and safety
Our approach:
At Scottsdale Roofing and Gutters, our crews are experienced professionals who work with us regularly. This ensures consistent craftsmanship, better communication, and accountability on every project.
2. How Do You Handle Debris Removal? Dumpsters or Dump Trailers?
Roof replacements generate a significant amount of debris, and how it’s handled can impact your property.
What to ask:
- Do you use roll-off dumpsters that can damage driveways?
- Or dump trailers with rubber tires that are safer for surfaces?
Why it matters:
Heavy steel dumpsters can crack or stain driveways, especially in Arizona heat.
Our approach:
We use dump trailers with softer rubber tires to minimize the risk of driveway damage and keep your property protected.
3. How Will You Protect My Property During the Project?
Roofing projects can get messy—unless the company takes proper precautions.
What to expect from a professional roofer:
- Covering pools and outdoor furniture
- Protecting driveways with plywood
- Moving or covering vehicles
- Safeguarding landscaping and valuables
Our approach:
We take property protection seriously. Our team:
- Covers pools and sensitive areas
- Uses plywood to protect driveways
- Ensures vehicles and valuables are either moved or fully covered
We treat your home like it’s our own.
4. Do You Properly Fasten Tile Roofs?
If you have a tile roof, this is a technical—but extremely important—question.
Ask about:
- Proper fastening techniques
- “Picture frame nailing” on tile roofs
Why it matters:
Incorrect fastening can lead to tile movement, leaks, and premature failure—especially in Arizona’s extreme weather conditions.
Our approach:
We follow best practices, including picture frame nailing three courses in from each side of every slope. This ensures durability, stability, and long-term performance.
5. Do You Have a Valid ROC License with No Complaints?
In Arizona, roofing contractors must be licensed through the Registrar of Contractors (ROC).
What to verify:
- Active ROC license number
- Complaint history
- Good standing with the state
Why it matters:
A clean record reflects professionalism, reliability, and customer satisfaction.
Our approach:
Scottsdale Roofing and Gutters maintains a valid ROC license and a strong reputation built on trust, transparency, and quality work.
6. Can You Provide Proof of Insurance?
Never hire a roofing contractor without proper insurance.
Ask for:
- General liability insurance
- Workers’ compensation coverage
Why it matters:
Without insurance, you could be held liable for accidents or damage during the project.
Our approach:
We carry full general liability and workers’ compensation coverage—and we’re happy to provide proof for your peace of mind.
7. Do You Work with a Trusted Supplier?
Material delays and damaged supplies can derail a roofing project.
What to ask:
- Where do your materials come from?
- How do you ensure timely delivery?
Why it matters:
Reliable suppliers ensure your project stays on schedule and materials arrive in top condition.
Our approach:
We partner with trusted, reputable suppliers to ensure all materials are delivered on time and free from damage.
8. Do You Use High-Quality Materials?
Not all roofing materials are created equal.
What to look for:
- Industry-recognized brands
- Durable, weather-resistant products
- Manufacturer warranties
Why it matters:
Quality materials directly impact the lifespan and performance of your roof.
Our approach:
We use only high-quality materials designed to withstand Arizona’s intense sun, heat, and monsoon conditions—because your roof should last, not just look good.
Final Thoughts: Choose a Roofer You Can Trust
Hiring a roofing contractor isn’t just about price—it’s about value, protection, and long-term results. Asking these questions will help you avoid costly mistakes and ensure your roof is in capable hands.
At Scottsdale Roofing and Gutters, we welcome these questions because we’re confident in our answers. From full-time crews and property protection to proper installation techniques and premium materials, we’re committed to delivering roofing solutions you can rely on.
Ready to Get Started?
If you’re considering a roof repair or replacement, reach out today. We’ll walk you through the process, answer all your questions, and provide a solution tailored to your home.
Your roof deserves the best—and so do you.










