7 Tips for Choosing the Right Roofing Contractor

When it comes to replacing or repairing your roof, choosing the right contractor is one of the most important decisions you’ll make. Unfortunately, the roofing industry has its fair share of companies that cut corners or disappear when problems arise. That’s why doing your research up front is so important. A low bid may look appealing, but the wrong choice can end up costing much more in the long run.

To help you make a smart decision, here are 7 key tips for choosing a roofing contractor you can trust:

1. Who Will Actually Be On Your Roof?

Your roof is only as good as the people installing it. Does the company hire trained, experienced employees — or do they rely on temporary labor? Ask if their crews are drug tested, E-Verified, and properly trained. Skilled roofers who take pride in their work are hard to find and more expensive to employ, but they’re worth every penny when it comes to protecting your home.

2. Do the Materials Match the Contract?

Believe it or not, some contractors deliver cheaper materials than what was promised. Every product should arrive in packaging that clearly states the manufacturer, type, and weight or thickness. Before anything goes on your roof, double-check that the materials match what’s listed in your contract. It might mean an early morning, but it ensures you’re getting exactly what you paid for.

3. Ask for References and Past Projects

A reputable roofing contractor should be able to provide plenty of addresses where they’ve completed work in your area. Whether it’s a small repair or a full roof replacement, the list should be long — and easy to verify. Don’t hesitate to drive by, look at their work, or even speak to past customers.

4. Don’t Reuse Old Flashings and Pipe Jacks

If you’re replacing your roof, everything should be new — including flashing, vents, and pipe jacks. These metal components are often bent or damaged during a tear-off, even if they look intact. Reusing them may save a few dollars in the short term, but it can lead to leaks down the road. Insist on new parts for a roof that lasts.

5. Check Their Reputation and Stability

Before you sign anything, do your homework. How long has the company been in business? Have they been around long enough to back up the warranties they’re offering? Do they have solid online reviews and a good standing with the BBB and the ROC (Registrar of Contractors)? A company with a strong reputation is far more likely to stand behind their work.

6. What Happens If Your Roof Leaks After Hours?

Not every problem happens during business hours. Some companies shut down completely over the weekend, leaving homeowners stranded in an emergency. Ask about their customer service policies — do they have a dedicated warranty department or an after-hours emergency line? A reliable contractor won’t leave you without support.

7. Do They Play by the Rules?

Roofing contractors are required to follow building codes, OSHA safety standards, DOT rules, and carry proper insurance. Unfortunately, some cut corners by paying workers cash under the table or ignoring safety regulations. These shortcuts not only put you at risk but also jeopardize your warranty. A company that does things the right way invests in its people, its community, and its future — and will be there when you need them.

Choosing a roofing contractor is about more than price — it’s about quality, integrity, and trust. Taking the time to research your options will give you peace of mind and ensure your investment is protected for years to come.



If you’re looking for a reliable roofing company in the Phoenix area, Scottsdale Roofing and Gutters is here to help. From inspections and repairs to full roof replacements, we take pride in doing things the right way — every time. Thank You,

Dealing with insurance can be complex. Our experience ensures you have an advocate on your side who understands both roofing and the claims process.

If your roof has been hit by a recent storm, don't wait. Schedule your free inspection to document the damage and protect your claim.

Q: Will filing a roof claim raise my insurance rates?

A: Filing a claim for a legitimate, weather-related event may not always raise your rates, but it can depend on your provider and claims history. We recommend reviewing your policy and discussing this with your insurance agent.

Q: What if my insurance claim is denied?

A: If a claim for clear storm damage is denied, you have the right to appeal the decision. We can provide the detailed documentation and expert support needed to challenge a denial.

Q: Do you work directly with my insurance company?

A: We work directly with you. We act as your roofing expert to provide documentation and support for your claim, ensuring you get a fair settlement for covered damage. We then use that settlement to complete the repairs to the highest standard.