7 Tips for Choosing the Right Roofing Contractor

September 14, 2025

When it comes to replacing or repairing your roof, choosing the right contractor is one of the most important decisions you’ll make. Unfortunately, the roofing industry has its fair share of companies that cut corners or disappear when problems arise. That’s why doing your research up front is so important. A low bid may look appealing, but the wrong choice can end up costing much more in the long run.


To help you make a smart decision, here are 7 key tips for choosing a roofing contractor you can trust:

1. Who Will Actually Be On Your Roof?

Your roof is only as good as the people installing it. Does the company hire trained, experienced employees — or do they rely on temporary labor? Ask if their crews are drug tested, E-Verified, and properly trained. Skilled roofers who take pride in their work are hard to find and more expensive to employ, but they’re worth every penny when it comes to protecting your home.


2. Do the Materials Match the Contract?

Believe it or not, some contractors deliver cheaper materials than what was promised. Every product should arrive in packaging that clearly states the manufacturer, type, and weight or thickness. Before anything goes on your roof, double-check that the materials match what’s listed in your contract. It might mean an early morning, but it ensures you’re getting exactly what you paid for.


3. Ask for References and Past Projects

A reputable roofing contractor should be able to provide plenty of addresses where they’ve completed work in your area. Whether it’s a small repair or a full roof replacement, the list should be long — and easy to verify. Don’t hesitate to drive by, look at their work, or even speak to past customers.


4. Don’t Reuse Old Flashings and Pipe Jacks

If you’re replacing your roof, everything should be new — including flashing, vents, and pipe jacks. These metal components are often bent or damaged during a tear-off, even if they look intact. Reusing them may save a few dollars in the short term, but it can lead to leaks down the road. Insist on new parts for a roof that lasts.


5. Check Their Reputation and Stability

Before you sign anything, do your homework. How long has the company been in business? Have they been around long enough to back up the warranties they’re offering? Do they have solid online reviews and a good standing with the BBB and the ROC (Registrar of Contractors)? A company with a strong reputation is far more likely to stand behind their work.


6. What Happens If Your Roof Leaks After Hours?

Not every problem happens during business hours. Some companies shut down completely over the weekend, leaving homeowners stranded in an emergency. Ask about their customer service policies — do they have a dedicated warranty department or an after-hours emergency line? A reliable contractor won’t leave you without support.


7. Do They Play by the Rules?

Roofing contractors are required to follow building codes, OSHA safety standards, DOT rules, and carry proper insurance. Unfortunately, some cut corners by paying workers cash under the table or ignoring safety regulations. These shortcuts not only put you at risk but also jeopardize your warranty. A company that does things the right way invests in its people, its community, and its future — and will be there when you need them.

Final Thoughts

Choosing a roofing contractor is about more than price — it’s about quality, integrity, and trust. Taking the time to research your options will give you peace of mind and ensure your investment is protected for years to come.



If you’re looking for a reliable roofing company in the Phoenix area, Scottsdale Roofing and Gutters is here to help. From inspections and repairs to full roof replacements, we take pride in doing things the right way — every time. Thank You,

Get Expert Help Navigating Your Claim

Dealing with insurance can be complex. Our experience ensures you have an advocate on your side who understands both roofing and the claims process.

If your roof has been hit by a recent storm, don't wait. Schedule your free inspection to document the damage and protect your claim.

Schedule My Free Inspection

Frequently Asked Questions

Q: Will filing a roof claim raise my insurance rates?

A: Filing a claim for a legitimate, weather-related event may not always raise your rates, but it can depend on your provider and claims history. We recommend reviewing your policy and discussing this with your insurance agent.


Q: What if my insurance claim is denied?

A: If a claim for clear storm damage is denied, you have the right to appeal the decision. We can provide the detailed documentation and expert support needed to challenge a denial.


Q: Do you work directly with my insurance company?

A: We work directly with you. We act as your roofing expert to provide documentation and support for your claim, ensuring you get a fair settlement for covered damage. We then use that settlement to complete the repairs to the highest standard.

A worker in dark clothing performs repairs on a residential roof under a clear blue sky.
April 14, 2026
If you’re a homeowner in Arizona, choosing the right time to replace your roof isn’t just about comfort—it directly impacts installation quality, project speed, and long-term performance. While many articles suggest avoiding the heat, the reality in Arizona is a bit different. Warmer months are often the best time to replace your roof, especially when working with asphalt shingles and rolled roofing systems.
Aerial view of workers replacing shingles on a house roof, showing sections of exposed plywood decking and new shingles.
By Jernalyn Iglesias April 1, 2026
Tile roofs are a popular choice in Phoenix thanks to their durability, energy efficiency, and ability to withstand intense sun exposure. However, even the toughest tile roofs aren’t immune to wear and tear—especially in Arizona’s harsh desert climate.  If you own a tile roof, recognizing early warning signs can save you thousands in repairs and extend the life of your roof. Below are seven of the most common tile roof problems in Phoenix and what you should watch for.
March 19, 2026
Ensure a reliable roofing contractor by asking key questions. Learn about debris removal, property protection, and more to make an informed decision for your roof.
February 6, 2026
Knowing when to replace your roof isn’t always obvious. Many homeowners wait until there’s visible damage or an active leak—but by that point, the roof has often been failing for months or even years. Understanding the early roof replacement signs can help you avoid costly repairs, interior damage, and unnecessary stress. Below are the most common warning signs homeowners miss. Hidden Leaks: The Biggest Warning Sign Most Homeowners Never See One of the most misunderstood roofing problems is the hidden roof leak . In reality, most roof leaks begin 6–12 months before any interior damage becomes visible . Water often enters the roof system at flashing points, valleys, or seams and then travels along underlayment, decking, or framing. During this time, moisture can quietly cause rot, mold growth, and structural damage—without any obvious signs inside the home. Common areas where hidden leaks start: Roof valleys Flashing around vents, skylights, and chimneys Flat roof seams and transitions Aging underlayment beneath tile or shingles By the time stains appear on ceilings or walls, the damage is usually far more extensive than homeowners expect. This is a major reason recurring leaks often signal that roof replacement—not repair—is needed. 1. Your Roof Has Had Multiple Repairs A roof that has been repaired several times is often nearing the end of its lifespan. While minor repairs can be effective on newer roofs, repeated patchwork usually means the system as a whole is failing. Why this matters: Repairs address isolated problems, not widespread material deterioration. Over time, multiple repairs can create weak points and increase the risk of future leaks. 2. Leaks Keep Returning After Rain If a roof leak keeps coming back—even after repairs—it’s a strong indicator of deeper issues. Water rarely enters where it shows up, making leaks difficult to permanently fix on older roofs. Recurring leaks are one of the clearest roof replacement signs , especially after heavy rain or storms. 3. Your Roof Is Near or Past Its Expected Lifespan Every roofing system has a realistic service life: Asphalt shingles: 15–25 years Tile roofs: 30–50 years (underlayment often fails sooner) Flat or spray foam roofs: 10–20 years depending on maintenance Even if your roof looks fine, age alone can be a deciding factor when determining when to replace a roof . 4. Visible Wear, Cracks, or Deterioration Obvious signs of wear often indicate larger problems below the surface, including: Cracked or broken tiles Missing shingle granules Blistering or splitting on flat roofs These issues reduce the roof’s ability to shed water and protect your home from UV damage. 5. Soft Spots or Ponding Water on Flat Roofs Flat roofs are especially vulnerable to hidden damage. Soft areas, uneven surfaces, or standing water suggest foam breakdown or substrate deterioration. These problems typically worsen over time and often lead to leaks that cannot be reliably repaired. 6. Interior Warning Signs Sometimes the clearest roof replacement signs appear inside the home: Water stains on ceilings or walls Bubbling or peeling paint Mold or musty odors Increased energy bills from lost insulation efficiency By the time interior damage is visible, the roof problem is usually well-established. 7. Repairs Can No Longer Be Warrantied If a roofing contractor cannot provide a warranty on repairs, it’s usually because the roof system is too compromised. This is often the tipping point where replacement becomes the safest and most cost-effective option. Roof Repair vs. Roof Replacement: Which Is Right? Roof replacement is typically recommended when: Leaks are recurring or widespread Repairs have failed in the past The roof is near the end of its lifespan There is evidence of hidden moisture damage While replacement costs more upfront, it often prevents years of ongoing repairs and interior damage. Get a Professional Roof Inspection If you’re unsure when to replace your roof , a professional inspection can identify hidden leaks, material failure, and long-term risks. An experienced roofing contractor can help you decide whether repair or replacement makes the most sense for your home. Recognizing early roof replacement signs can save you money, protect your home, and give you peace of mind before small issues turn into major problems. Concerned About Your Roof? If your roof is aging, leaking, or showing signs of wear, now is the best time to have it evaluated—especially during rainy weather when problems are most visible.
February 6, 2026
Ensure peace of mind when buying a home with a professional roof inspection. Prevent costly surprises by uncovering hidden roof issues before closing.
Gloved hand pointing to a damaged brown tile on a roof with a blue sky background.
November 21, 2025
Discover the crucial steps to take when your roof leaks. Learn how to prevent costly damage and get expert repair services in Phoenix and Scottsdale.
Construction worker on rooftop, wearing safety gear, drilling wood.
September 24, 2025
Ensure a solid foundation with expert roofing services for new construction and custom homes. Quality craftsmanship and reliable protection from the start.
Roofer on a roof wearing a harness, hammering shingles. Gray shingles, bright green harness, blue sky.
September 19, 2025
Explore Spray Foam Roofing in Phoenix & Scottsdale, AZ. Our 2025 guide covers installation, benefits, and cost to help you choose the best option for your roof.
Damaged asphalt shingle roof with exposed underlayment.
August 20, 2025
Does AZ homeowners insurance cover roof repair? Learn what storm damage is covered & how to file a claim. Get a free insurance inspection today.
Person using a pneumatic nail gun to install roofing shingles.
August 20, 2025
Deciding between an AZ roof repair or full replacement? We help you choose the most cost-effective solution for your home. Get a free assessment.